{"id":9645,"date":"2013-12-15T09:20:12","date_gmt":"2013-12-15T07:20:12","guid":{"rendered":"https:\/\/www.jassemajaka.com\/?p=9645"},"modified":"2019-02-27T09:26:38","modified_gmt":"2019-02-27T07:26:38","slug":"crm-failure-to-apply-optimal-management-information-systems-case-of-lebanese-financial-sector","status":"publish","type":"post","link":"https:\/\/www.jassemajaka.com\/?p=9645","title":{"rendered":"CRM Failure to Apply Optimal Management Information Systems: Case of Lebanese Financial Sector"},"content":{"rendered":"<h1 class=\"Head u-font-serif u-h2 u-margin-s-ver\" dir=\"ltr\"><span class=\"title-text\">CRM Failure to Apply Optimal Management Information Systems: Case of Lebanese Financial Sector<\/span><a class=\"workspace-trigger label\" href=\"https:\/\/www.sciencedirect.com\/science\/article\/pii\/S2214462513000042#aep-article-footnote-id1\" name=\"baep-article-footnote-id1\">\u2606<\/a><\/h1>\n<div id=\"banner\" class=\"Banner\" dir=\"ltr\">\n<div class=\"wrapper truncated\">\n<div class=\"AuthorGroups text-xs\">\n<div id=\"author-group\" class=\"author-group\"><span class=\"sr-only\">Author links open overlay panel<\/span><a class=\"author size-m workspace-trigger\" href=\"https:\/\/www.sciencedirect.com\/science\/article\/pii\/S2214462513000042#!\" name=\"baut0005\"><span class=\"content\"><span class=\"text given-name\">Charbel<\/span><span class=\"text surname\">Salloum<\/span><span id=\"baff0005\" class=\"author-ref\"><sup>a<\/sup><\/span><\/span><\/a><a class=\"author size-m workspace-trigger\" href=\"https:\/\/www.sciencedirect.com\/science\/article\/pii\/S2214462513000042#!\" name=\"baut0010\"><span class=\"content\"><span class=\"text given-name\"> Jassem<\/span><span class=\"text surname\">Ajaka<\/span><span id=\"baff0010\" class=\"author-ref\"><sup>b<\/sup><\/span><\/span><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"doi-link\" class=\"DoiLink\" dir=\"ltr\"><a class=\"doi\" title=\"Persistent link using digital object identifier\" href=\"https:\/\/doi.org\/10.1016\/j.aebj.2013.11.002\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Persistent link using digital object identifier\">https:\/\/doi.org\/10.1016\/j.aebj.2013.11.002<\/a><a class=\"rights-and-content\" href=\"https:\/\/s100.copyright.com\/AppDispatchServlet?publisherName=ELS&amp;contentID=S2214462513000042&amp;orderBeanReset=true\" target=\"_blank\" rel=\"noreferrer noopener\">Get rights and content<\/a><\/p>\n<h2 id=\"publication-title\" class=\"publication-title u-h3\"><a class=\"publication-title-link\" title=\"Go to Arab Economic and Business Journal on ScienceDirect\" href=\"https:\/\/www.sciencedirect.com\/science\/journal\/22144625\">Arab Economic and Business Journal<\/a><\/h2>\n<div class=\"text-xs\"><a title=\"Go to table of contents for this volume\/issue\" href=\"https:\/\/www.sciencedirect.com\/science\/journal\/22144625\/8\/1\">Volume 8, Issues 1\u20132<\/a>, December 2013, Pages 16-20<\/div>\n<\/div>\n<section class=\"ReferencedArticles\" dir=\"ltr\"><\/section>\n<p>&nbsp;<\/p>\n<div id=\"abstracts\" class=\"Abstracts u-font-serif\" dir=\"ltr\">\n<div id=\"abs0005\" class=\"abstract author\">\n<h2 class=\"section-title u-h3 u-margin-l-top u-margin-xs-bottom\">Abstract<\/h2>\n<div id=\"abst0005\">\n<p id=\"spar0005\">Financial markets in Lebanon are constrained by government influence, Islamic financial principles, and some barriers to foreign participation. Productivity in the Lebanese financial sector ranks below its occidental counterpart in spite the fact that regulatory, supervisory, and accounting standards are generally consistent with international norms. This paper aims to give the reasons and recommendations of the failure of applying the optimal management information system in the Lebanese Financial Sector. Our results show that the reasons include among others the systems by it selves, their functionalities, but also, companies\u2019 strategy and human capital issues.<\/p>\n<p>Download the pdf: <a href=\"https:\/\/www.jassemajaka.com\/wp-content\/uploads\/2019\/02\/1-s2.0-S2214462513000042-main.pdf\">CRM Failure to Apply Optimal Management Information Systems: Case of Lebanese Financial Sector<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p> Financial markets in Lebanon are constrained by government influence, Islamic financial principles, and some barriers to foreign participation. Productivity in the Lebanese financial sector ranks below its occidental counterpart in spite the fact that regulatory, supervisory, and accounting standards are generally consistent with international norms. This paper aims to give the reasons and recommendations of the failure of applying the optimal management information system in the Lebanese Financial Sector. Our results show that the reasons include among others the systems by it selves, their functionalities, but also, companies\u2019 strategy and human capital issues. <\/p>\n","protected":false},"author":12,"featured_media":9647,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[50],"tags":[958,957,956,959,679,944],"class_list":["post-9645","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-50","tag-arab-economic-and-business-journal","tag-crm","tag-financial-markets","tag-financial-sector","tag-jassem-ajaka","tag-social-sciences"],"jetpack_featured_media_url":"https:\/\/www.jassemajaka.com\/wp-content\/uploads\/2019\/02\/CRM-Failure.png","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/paTyQg-2vz","_links":{"self":[{"href":"https:\/\/www.jassemajaka.com\/index.php?rest_route=\/wp\/v2\/posts\/9645","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jassemajaka.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.jassemajaka.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.jassemajaka.com\/index.php?rest_route=\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jassemajaka.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9645"}],"version-history":[{"count":1,"href":"https:\/\/www.jassemajaka.com\/index.php?rest_route=\/wp\/v2\/posts\/9645\/revisions"}],"predecessor-version":[{"id":9648,"href":"https:\/\/www.jassemajaka.com\/index.php?rest_route=\/wp\/v2\/posts\/9645\/revisions\/9648"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.jassemajaka.com\/index.php?rest_route=\/wp\/v2\/media\/9647"}],"wp:attachment":[{"href":"https:\/\/www.jassemajaka.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9645"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.jassemajaka.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=9645"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.jassemajaka.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=9645"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}